Wholesale Policies & Requirements
Shabby Soul Designs
140 Shadow Creek Ln.
Aledo, TX 76008
All orders are final. All orders are processed in the order in which they are received. Each piece of jewelry is custom made one piece at a time when ordered. Therefore, when ordering please allow 2 to 3 weeks for processing and shipping. Exceptions to the standard shipping times include shows, markets and holiday season. Please allow plenty of time when ordering within those exceptions.
All items are shipped through USPS. Overnight or next day service thru UPS is available upon request. We do not ship COD.
First time orders - $300.00
Subsequent orders can be ordered one piece at a time.
Shabby Soul will ship backorders in a timely manner. We will make every attempt to assure a complete order.
We accept Visa and Mastercard. All credit cards are charged at the time the order is placed. Terms can be established after the first order with an approved credit check and active credit card on file.
Please check all orders upon receipt. You will be allowed 3 days from the date your order was received to inform us of any errors made to your order, at that time you will be given a return authorization number which needs to be included in the package that is returned. There will be no cash refunds only exchanges. You may exchange products for the amount of credit for return. Any returned items, shipments returned or refused will be charged a 20% restocking fee, plus a $25.00 cancellation fee, plus shipping and handling charges will apply. Because our merchandise is custom made we cannot guarantee that 2 pieces will look exactly alike.